We are committed to maintaining the highest professional standards and providing a high quality legal service to all our clients. A complaint can show us how to do better. If something goes wrong, we want to know about it and put it right as quickly as we can. The aim of our formal Complaints Procedure is to resolve a problem to your satisfaction and to improve the quality of the professional services we provide to you.
If you want to make a complaint, please contact our Complaints Officers:
- Telephone: 03455 20 30 40
- Email: email@example.com
- Address: Ergo House, Mere Way, Ruddington Fields Business Park, Ruddington, Nottingham NG11 6JS; or
If you have special needs which we should take into account due to language or disability, please let us know. If you do need to complain, we will deal with it following our Complaints Procedure, a copy of which is set out below.